This second telecommunication company
is my last option if I wanted a stable and monthly paid internet
connection. My first attempt from a different company was rejected
since the signal perhaps couldn't reach the area. And that's a
different story.
My experience and my second attempt in availing an internet
connection.
A Call from an Agent
An agent called to verify if I wanted
to avail their internet plan. After confirming it's true, he only
said to report to their office and call them if necessary. There is
insufficient information starting here, the agent didn't say the
process that a client will undergo nor did he say what necessary
requirements to bring.
In the Company
Right after I sat,
my ID was asked and a form was given for me to fill up. Suddenly, I
just heard about the 3000 bill to be paid every month. Ooops...
Everything just felt so wrong. I wasn't even aware if there is a cash
in. I am deprived with necessary information (orientation and
explanation) and felt trapped into submission. Good thing I have a
background knowledge and a bit of experience in this area.